Patients - Jonathan M. Wainwright Memorial VA Medical Center

Eligible veterans should contact the VA Medical Center to schedule an appointment with a primary care provider. See our contact page to find the number for your local medical center or clinic.

Change or Cancel an Appointment

If you have an existing appointment and cannot keep it, let us help you change it. See our contact page to find the number for your local medical center or clinic.

During Your Stay

Patient Education

We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to self-manage your own health. Ask your primary care provider about resources available regarding health education.

Meals/Veterans Canteen Service

Meals are served for inpatients in the Patient Dining Room, building 80, from 6:45 to 8 a.m., 11:45 a.m. to 1 p.m. and 4:45 to 6 p.m. In the Nursing Home Care Unit dining room, building 86, meals are served from 7:15 to 8:15 a.m., 12-12:30 p.m. and 5:15 to 5:45 p.m. The Canteen, located in building 75, consists of a small retail store and cafeteria. Hours of operation for the cafeteria are Mon-Fri, 8:30 a.m. – 2 p.m. Breakfast service ends at 10 a.m. and lunch service ends at 1 p.m. The retail store is open Mon-Fri, 9 a.m. – 2:30 p.m.

Chapel/Chaplain’s services

A nondenominational chapel is located in building T-7 at the Walla Walla VAMC. Worship service is held every Sunday morning at 9 a.m. and is broadcast by closed circuit radio to all beds at the medical center. Spiritual recovery classes are held on Monday evenings at 5:45 p.m. The chapel is open everyday from 7:30 a.m. to 4 p.m. for prayer, meditation or quiet reflection. The chaplain can also be reached by calling ext 22540

After You Leave

Discharge Process

We realize that you may have some concerns after you leave. If supplies are needed at time of discharge, the discharge nurse will review them with you. If medication is prescribed, it can be picked up at the outpatient pharmacy as you leave the hospital. If you are on a special diet, a dietitian will counsel you and your family on how to follow your diet at home. If you have lost any personal items during your stay, tell your health care team. You may also call our Lost and Found Office in building 74, room 166, near the outpatient walk-in counter. You may also contact them at extension 22780.

Release of medical information

Medical information can be released upon receipt of your written request and consent. If you wish to have information released, contact the Release of Information clerk at 1-888-687-8863, ext 22460 or visit their office in building 74, room 147A.

Billing and Insurance

You may be billed for some co-payments as a result of your stay or appointment. We can also file claims with your insurance. Learn more about billing and insurance.