United States Department of Veterans Affairs
VA Northwest Health Network

Returning Vets

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Welcome Home!

On behalf of the VA Northwest Health Network (VISN 20), which is comprised of medical care facilities in Alaska, Idaho, Oregon & Washington, it is my honor to welcome you home, thank you for your service to your country, and remind you of your VA benefits, especially health care benefits, that may be available to you.

VA offers the most advanced technologies and treatment, at conveniently located medical centers and community clinics, throughout the Pacific Northwest. Here is what you can expect at each of our facilities:

  • Dedicated Professional Staff
  • Comprehensive Services and Programs
  • Advanced Technology
  • Priority Care for Service Connected and Combat Veterans

Serving veterans of all ages, we deliver a full range of medical services. Your health care package includes:

  • Preventive Services
  • Primary and Specialty Health Care Services
  • Diagnosis and Treatment
  • Surgery
  • Medications
  • Mental Health, PTSD and Substance Abuse Treatment
  • Women Veterans Health Programs
  • Prosthetic and Rehabilitation Services
  • Urgent and Limited Emergency Care

I invite you to visit one of our facilities to learn more about our services. Please bring a copy of your discharge papers if you have already received them.

We have designated special advisors at each of our locations to assist you. These points of contact are listed below, and I encourage you to contact them with any questions or concerns you may have.

As always, our staff is honored to serve our nation’s heroes, and we look forward to answering your questions. Please do not hesitate to contact us for additional information.

Susan Pendergrass, DrPH
Network Director, VISN 20

Operation Enduring Freedom and Iraqi Freedom Points of Contact 
Facility Site Name Contact Name 

Contact Info

Address
VISN 20 Office
VISN 20

VISN POC

Kenneth C. Thibodeaux

203-277-3732

 

VISN Lead Program Mgr

Linda Gillespie-Gateley

253-583-1165
pager 253-207-8083

 

Alaska VAHCS (Anchorage)
#463
OEF/OIF Program Manager Matt Dowling, LCSW 907-257-4860 Alaska VA Healthcare System and Regional Office
2925 DeBarr Road
Anchorage, AK 99508-2989

Alaska VAHCS (Anchorage)

 

#463

Alternate Program Manager

Roland Cabiad, RN

907-257-7439 

 
 

Transition Patient Advocate

Michael Pascale

907-257-4854

 

OEF/OIF Case Manager 

Olivia Lorentz, LCSW

907-257-6911

 

Boise, ID VAMC

#531

OEF/OIF Program Manager 

Sue Hicks, LCSW

208-422-1000 x7272
pager 351

Boise VA Medical Center
500 West Fort Street
Boise, ID 83702

Boise, ID VAMC

#531

Transition Patient Advocate  

Geoffrey Hall

208-422-1000 x7516
cell 208-919-5736

 
OEF/OIF Case Manager       

OEF/OIF Case Manager 

Kimberly Bickley, LCSW

208-422-1000 x4110

 

Portland, OR VAMC

#648

OEF/OIF Program Manager 

Victoria Koehler, LCSW

503-220-8262 x57044
pager 503-721-7878 #2243
fax 503-220-3475

Portland VA Medical Center
3710 SW U.S. Veterans Hospital Road
Portland, OR 97239

Portland, OR VAMC

#648
Alternate Program Manager Darla Darville, LCSW 503-220-8262 x57049 
BB 971-207-4322
 
Transition Patient Advocate  Darla Darville, LCSW 503-220-8262 x57049 
BB 971-207-4322
 
OEF/OIF Case Manager Jeanette Morrison, LCSW 503.220.8262 x57460  

OEF/OIF Case Manager

Tricia Strombom, RN

503-220-8262 x53060

 
OEF/OIF Case Manager Jenylyn Merrill, LCSW 503-220-8262 x 52394  

Puget Sound, WA VAHCS (American Lake and Seattle)

#663

OEF/OIF Program Manager 

Linda Gillespie-Gateley

253-583-1165
pager 253-207-8083
fax 253-589-4054

VA Puget Sound Health Care System
1660 S. Columbian Way
Seattle, WA 98108-1597

Puget Sound, WA VAHCS (American Lake and Seattle)

#663
Alternate Program Manager Rocco Bagala, LICSW 206-764-2531 VA Puget Sound HCS
American Lake Division
9600 Veterans Dr.
Tacoma, WA 98493

Transition Patient Advocate 

Lisa Allen

206-277-6506

 

OEF/OIF Case Manager 

Mark Correale (Seattle)

206-277-4354 

pager 206-570-6499

 

OEF/OIF Case Manager 

Timoteo Yepes MSW (American Lake)

253-583-1144
pager 502-7664

 

OEF/OIF Case Manager 

Leann Stephens, MSW

253-583-2321

 

OEF/OIF Case Manager 

Michelle Upham, MSW 

206-277-6073

 

Roseburg, OR VAMC

#653

OEF/OIF Program Manager

Dean Ehly, LCSW

541-345-5395 
541-440-1000 x149001
cell 541-378-8342

VA Roseburg Healthcare System
913 NW Garden Valley Blvd.
Roseburg, OR 97470-6513

Roseburg, OR VAMC

#653
Alternate Program Manager Lon Lauglin, LCSW 541-345-5395
cell 541-499-5946
 

Transition Patient Advocate

Cynthia Houston

541-440-1000 x140175
cell 541-285-3819

 
OEF/OIF Case Manager Sheryl Elliott, MSW CSWA 541-345-5395
541-440-1000 x149011
cell 541-520-0374
 

OEF/OIF Case Manager

Darci Moody

541-440-1000 x145412
cell 541-784-7895

 

Spokane, VAMC

#668

OEF/OIF Program Manager

Monica Gile, RN

509-434-7287
fax 509-434-7149

Spokane VA Medical Center
4815 N. Assembly Street
Spokane, WA 99205-6197

Spokane, VAMC

#668
Alternate Program Manager Joseph Pallaria, RN 509-434-7536  

Transition Patient Advocate

Jennifer Allison-Oord

509-434-7286
cell 509-434-1639

 

OEF/OIF Case Manager

Robin Van Bommel, MSSW

509-434-7779

 

Walla Walla, WA VAMC

#687

OEF/OIF Program Manager

Dave Beebe, LICSW CDP

509-525-5200 x22671
fax:509-527-3481

Jonathan M. Wainwright Memorial VA Medical Center
77 Wainwright Drive
Walla Wall, WA 99362

Walla Walla, WA VAMC

#687

Alternate Program Manager

Rodney Opsal

509-525-5200

 

Transition Patient Advocate

Jennifer Allison-Oord

509-434-7286
cell 509-434-1639

 

Southern Oregon Rehabilitation Ctr & Clinics (SORCC)

#692

OEF/OIF Program Manager

Chris Petrone

541-826-2111 x3230
cell 541-531-3274

VA Southern Oregon Rehabilitation Center & Clinics
8495 Crater Lake Hwy.
White City, OR 97503

Southern Oregon Rehabilitation Ctr & Clinics (SORCC)

#692
Alternate Program Manager      

Transition Patient Advocate

Cynthia Houston

541-440-1000 x140175
cell 541-285-3819

 

OEF/OIF Case Manager

Kristy Huddleston

541-826-2111 x3798
cell 541-261-7843

 

This page contains numerous links to websites outside the VA's site. Clicking on a link will open a separate page. The Department of Veterans Affairs neither endorses nor promotes any site, service or product. These links are provided solely to aid you in gathering information. 

Internet Resources:
VISN 20 OIF/OEF Printable Brochure (Available as an Adobe Acrobat PDF File)
Compensation & Pension Benefits
Environmental Agents
• Returning Service Members (OEF/OIF)
Afghanistan Q&As
Deployment Link - Deployment Health Support
GulfLink
IOM Creates Website for Veterans

Thank you again for serving our country.